Shipping Policy

Our online store currently ships to:

• USA, Argentina, Australia, Brazil, Cambodia, Canada, China, Czech Republic, EUR, Hong Kong, India, Israel, Japan, Korea, Republic of, Malaysia, Mexico, Puerto Rico, Singapore, Taiwan, Thailand, United States, Viet Nam.
• For other destinations please email Sales@mcc-us.com.
• Effective February 6, 2024, MCC recommends using FedEx for International shipping.
  
• See MCC Shipping Notice for additional details.

using the following shipping carriers:

• FedEx
• UPS
• USPS United States Postal Service (USA Domestic Service Only)

NOTE: Freight Collect (use your account), DHL shipping (Min. Order US$295), and other destinations are available. Contact sales@mcc-us.com for details.

Customers can contact our sales department by email at Sales@mcc-us.com, or by telephone (+1 (609) 466-1751) for assistance.

Our online store may have special offers or pricing only available to online customers.

We attempt to keep all items in stock, however upon receipt of your order; our staff will establish whether the ordered items are available for immediate shipment. If there is problem or delay in fulfilling your order, we will contact you by email or telephone.

All Orders

All orders, including downloadable items, require name, address, and credit card validation before a charge is authorized and the order is shipped. Incorrect information may delay shipment. Orders will be shipped the same working day when possible. Shipments will be made Monday - Friday, except Holidays.

Non-Stock Items

Contact our Sales@mcc-us.com department for other options.

Order Cancellations

Orders may be cancelled by telephone (1-609-466-1751) or by email at Sales@mcc-us.com up to the time of shipment.

Return Policy

See our Return Policy statement.

Shipping Charges

Order shipping charges are determined by the weight, size, destination, and shipping method of the order. Unless otherwise noted, shipping point is Hopewell, New Jersey, 08525 USA. Freight Collect, charging the customer's shipping carrier account, is available. At checkout enter FREIGHT-COLLECT coupon and add a note with your freight carrier account number.

Order Confirmation

Customers will receive a notification by e-mail when our sales department receives the order.

Shipment Confirmation

Customers will receive notification by e-mail when the order is shipped. This e-mail will include the order tracking number.

Order Status

If you need to check the status of your order, please click on My Account on any page.

Non-delivery

In the unlikely event of proven non-delivery, we will happily replace the item or offer a refund.