Our online store currently ships to:
- USA, Canada, Mexico, Argentina, Australia, Austria, Belgium, Brazil, Cambodia, China, Czech Republic, Denmark, Finland, France, Germany, Greenland, Hong Kong, Iceland, India, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, Norway, Poland, Puerto Rico, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, Vietnam.
- Customers in countries supported by our Distribution Partners, may want to check for local product availability.
- INTERNATIONAL CUSTOMERS: International shipments may incur importation tariffs, duties, and taxes which are NOT included in the purchase price of our products. Customers are responsible for all additional fees. Check with your local authorities or shipping carrier for details.
using the following shipping carriers:
Freight Collect and DHL shipping available upon request.
Customers can contact our sales department by email, by telephone (1-609-466-1751) for assistance.
Our online store may have special offers or pricing only available to online customers.
We attempt to keep all items in stock, however upon receipt of your order; our staff will establish whether the ordered items are available for immediate shipment. If there is problem or delay in fulfilling your order, we will contact you by email or telephone.
In Stock Items
All orders, including downloadable items, require name, address, and credit card validation before a charge is authorized and the order is shipped. Incorrect information may delay shipment. Orders will be shipped the same working day when possible. Shipments will be made Monday - Friday, except Holidays.
If the ordered items are not immediately available, an availability date will be sent by e-mail. The items will be shipped immediately once they become available. All online orders will only be shipped when all the items are available. Contact our sales department for other options.
Orders may be cancelled by telephone (1-609-466-1751) or by e-mail up to the time of shipment.
See our Return Policy statement
Order shipping charges are determined by the weight, size, destination, and shipping method of the order. Unless otherwise noted, shipping point is Hopewell, New Jersey, 08525 USA. Freight Collect, charging the customer's shipping carrier account, is available upon request.
Customers will receive a notification by e-mail when our sales department receives the order.
Customers will receive notification by e-mail when the order is shipped. This e-mail will include the order tracking number.
If you need to check the status of your order, please click on My Account on any page.
In the unlikely event of proven non-delivery, we will happily replace the item or offer a refund.