MCC extends a thirty (30) day "Money Back" guarantee on all MCC manufactured products. We will gladly accept merchandise returns within the following "Terms of Return", and will replace the product or refund your money at your option. Item must be carefully packaged, insured for the full replacement value, with shipping charges prepaid, before the return will be accepted. "Special Order Items" are not returnable.
TERMS OF RETURN
- Contact a MCC sales representative (Sales) to obtain an RMA (Returned Merchandise Authorization) number prior to returning product.
- All returns must be made within 30 days of date of invoice and be accompanied by the original invoice number and a brief explanation of the reason for the return.
- Return merchandise in original packaging and in resalable condition.
- Parts returned due to customer error may be subject to a 25% restocking charge.
- Return freight charge must be prepaid. Sorry, C.O.D. returns cannot be accepted.
- Send the item to the address provided with RMA.
- Defective merchandise may be returned under the terms of MCC's "Limited Warranty" and need not be in original packaging.
- This return policy may be altered for special circumstances with written consent from MCC.
For full Terms and Conditions see (Terms and Conditions).